The Government under the leadership of Hon’ble Prime Minister Shri Narendra Modi is working for “Ease of Living” through Digital India. In this context, MyGov Helpdesk on WhatsApp is a big step to ensure governance. The Ministry of Electronics and IT (Meity) has announced that users can access their DigiLocker account through WhatsApp. Users will also get access to the MyGov Helpdesk while using the mobile application. With the help of Digilocker services, users will be able to download all important documents like – PAN card, driver’s license, class 10 mark sheet, class 12 mark sheet and vehicle RC via WhatsApp.
Below are the documents that can be downloaded through Digilocker service–
- PAN card
- Driving License (DL)
- CBSE Class X Passing Certificate
- Class X Marksheet
- Class XII Marksheet
- Vehicle Registration Certificate (RC)
- Insurance Policy – Two-Wheeler,car,helth
There is a step-by-step process to use the Digilocker services on WhatsApp–
Step 1. Save +91-9013151515 as MyGov Helpdesk in your phone contacts.
Step 2. Search MyGov Helpdesk on WhatsApp.
Step 3. Type Digilocker, Hi or Namaste to activate the chatbot in WhatsApp.
Step 4. Then chatbot will show the available options.
Step 5. Then click on Yes option and Select Digilocker services when asked about whether you have a Digilocker account.
Step 6. Enter 12-digit Aadhar number when chatbot asks.
Step 7. Now, Enter the OTP received on your registered mobile number.
After entering the OTP, the chatbot will list the documents linked to your Aadhar number.