How to Delete Hacked AOL Email Account

If your AOL Mail account was hacked, then how to Delete Hacked AOL Email Account Sending Spam. Before you can make any changes to it, you must first reset your username and password for the account. If you’re removing one among the seven AOL user names related to an account however not removing the complete account, you’ll be able to delete the hacked usernames. If you’re removing your paid AOL account, you need to first convert it to a free account then delete the free account.

What Should You Do If Your AOL Account Was Hacked

#1. Password Reset

1. Visit My Account (Links to Resources) on AOL “forgot password?” Click on Sign In Screen.

2. Type your AOL username (email address) Email field. Type the words from the captcha image and then select “Next“.

3. Select a text message on your registered mobile number to confirm ownership of your account. Type the mobile phone number associated with the account and click “Send” At the prompt on the screen, type the five-digit confirmation code contained in the text message.

4. Confirm the possession of your account by receiving an email at a registered alternate email address. select “Next” to send an email and look forward to it to arrive. Click the link and Change Password.

5. Confirm the ownership of your account by answering your established account security questions and providing personal data. Type the answer to the security question. Select “Account Holder”, and type your first and last name in the box provided. Alternatively, select “Personal details” and type your birth date and zip code in the box provided. Another option is choosing “Alternative Email” and typing your alternate email address into the box provided. Click Next.”

6. Type a new password of six to 16 characters at the password prompt. Press “Tab” and kind it once more to verify. Click “Next” so “Done” to finish the positive identification reset method.

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#2. Verify Your Personal Details

Hackers will immediately try to gain control of your account by adding their own contact information to the account. Check each area of account information, including account name, email, and recovery information. If something was added or changed, this is a clear indicator that someone has tampered with your account.

#3. Strengthen your security

Two-factor authentication is the last way to keep hackers out of your account. Even if they somehow obtain your username and password, without the verification code, they will be denied access. Two-step authentication requires users to enter a code that is sent to the chosen mobile device each time they want to log in.

Activate two-step authentication in your Settings menu. Click the Configure link in the Two-Factor Authentication section. The page explains how the process works and then you can click Get Started (the blue button at the bottom) to begin.

#4. Delete AOL Username but not Primary Account

1. Go to my account, and sign in with your new username and password.

2. Answered your account security question and “Continue”.

3. Move the screen name you want to extract into the additional screen name box, click on the red “X” to remove it and select “Delete” to confirm.

Remove Paid AOL account

1. Go to my account and sign in with your username and password.

2. Answered your account security question and “Continue”.

3. Select “I already have a high-speed connection”.

4. Review your current paid membership information, and then select “Cancel my billing” at the bottom of the screen.

5. Review the offer to switch to the confirmation page and low-cost plan. Choose a reason to cancel your service, and to change your AOL account to a free account, select “Cancel My Billing”.

To remove your free AOL account, follow the steps in the next section.

Remove free account

1. Go to my account and sign in with your username and password.

2. Answered your account security question “Continue“.

3. Select “I already have Plan (high-speed connection)” and click “View Plans”

4. Review your current membership information, and select “Cancel” at the bottom of the screen.

5. Read the notice about the effect of cancelling your AOL membership. Select a reason to cancel, and then click “Cancel AOL” to permanently Delete Hacked AOL Email Account.