If you are having trouble signing into your Microsoft account, there may be a number of reasons for this, such as you can’t remember your password, have two-step verification turned on, using a new device.
Here are some tips to help you get back into your account as quickly as possible. First, try the easier options:
If you remember your password but it doesn’t work, make sure Caps Lock is off and your email address is spelled correctly.
Clear your browser history or try logging into your account from a different internet browser.
If these don’t help you get back into your account, try resetting your password or see if one of the other scenarios below applies to you and give them a try.
If you Forgot your Microsoft Account Password Let’s Reset :-
Follow these steps to create a new one:
- Go to the Reset Your Password page.
- Choose the reason you need to reset your password, then click Next.
- Enter the email address, ph.no. o Skype ID that you used when you created your Microsoft account. It can be any email address or an email ending in a Microsoft domain such as hotmail.com or outlook.com.
- Enter the characters you see on the screen (this lets us know you are not a robot), then click Next.
- If you have security information on your account, we will send you a unique code to the alternate phone number. or the email address you provided to us. After entering that code on the next screen, you will be able to create a new password.
- Sometimes changing your account settings can affect the way you log in and resetting your password won’t fix it. See if one of the following scenarios applies to you.
When You Forgot Microsoft Password and can’t get Security Code :
- If your profile is temporarily blocked
- If you change your security info and have a 30-day waiting period
- If you’re using a new device
If you forgot the password you use to sign in to services such as Outlook.com, Skype, OneDrive, and Xbox Live, you may need to reset it :
First of all, make sure Caps Lock is not turned on, as passwords are case sensitive. If you are sure you are using the correct password but still cannot log in, your account could be compromised.
To reset your password:
- Go to the Reset Your Password page.
- Choose the reason you need to reset your password, then click Next.
- Enter the email address of the Microsoft account you are trying to recover.
- Enter the characters you see on the screen, then click Next.
- If you have security information on your account, we will send you a unique code to the alternate phone number. or the email address you provided to us.
After entering the code on the next screen, you will be able to create a new password.
